Travel Advisory

Updated: January 2022

AMAWATERWAYS VACCINATION REQUIREMENT: Effective immediately and until further notice, AmaWaterways will only be welcoming guests fully vaccinated* against Covid-19 on board our ships. This vaccination update also applies to accompanied minors. Guests affected by this decision should contact their travel advisor for options to reschedule their river cruise.

*To join an AmaWaterways river cruise, guests are considered fully vaccinated 14 days after receiving their second dose of Pfizer, Moderna and AstraZeneca or 28 days following a single dose of Johnson & Johnson (based on EMA guidelines). AmaWaterways accepts mixed dosages of these four vaccines.

As entry requirements can change rapidly, we strongly recommend guests take a PCR test prior to departing on your flight to Europe to avoid any unnecessary travel interruptions and for added peace of mind. The valid time frame of the PCR test may vary between 48 and 72 hours so please refer to the entry regulations of your destination or airline.

For medical purposes: Pfizer is known as Comirnaty or Biotech; Moderna is known as Spikevax; AstraZeneca is known as Vaxzevria; Johnson & Johnson is known as Janssen.


Confirmed and Suspended Sailings

At this time, all Mekong River cruises through Vietnam and Cambodia have been suspended through April 30, 2022.

Guests on suspended sailings will be automatically issued a Future Cruise Credit* equal to 115% of the value of the funds received for all purchased services through AmaWaterways (i.e. cruise, hotel/land, air, etc.).

We encourage redemption of your Future Cruise Credit on any confirmed sailings this year or on any other sailing departing before December 2023. The additional 15% value of the Future Cruise Credit may be used to upgrade your flight experience or stateroom accommodations or to add a wonderful land package to your new sailing.


Contacts

Please make a note of these telephone numbers:

  • US and Canada AmaWaterways:
    1 800 626 0126 or +1 818 428 6198
  • For any UK/Europe Guests:
    +44 (0)333 305 3916
  • Europe Emergency phone:
    +41 79 955 7320
  • US and Canada Emergency phone:
    +1 818 398 1921

We apologize for the wait times as we are experiencing a much higher than normal call volume. Should you have any questions regarding your river cruise suspension or Future Cruise Credit, please contact your travel advisor as we are in direct communication with them.

Our Hours of Operation are:
6am to 6pm PST Monday through Friday
7am to 1pm PST Saturday