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Employment Opportunities

Are you seeking a position with an organization that truly acts in accordance with its values and demonstrates them each day through personal commitment and leadership? At AmaWaterways, our values drive how we work and why we achieve so much together.

USA AVAILABLE POSITION:

EUROPE AVAILABLE POSITION:

  • Department: Marketing
  • Reports to: Chief Marketing Officer
  • Location: Head Office (Calabasas, CA, USA)

Duties and responsibilities include, but are not limited to the following:

  • Works closely with Internet Marketing and Web Systems Architect to maintain and implement assigned tasks and advertising for company websites.
  • Collaborates with the Internet Marketing to ensure services meet the needs of IT and overall enterprise strategies for website design.
  • Contributes to the integration of web applications with existing databases and systems as requested.
  • Provides support for web applications and web-related issues, with assistance as necessary from the Web Designers.
  • Assists in the design, creation, and implementation of web applications for company websites.
  • Develops user interfaces for web-based applications.
  • Understands and contributes to functional requirements and translates them into technical design and development projects.
  • Comprehends multi-platform web environments and their operations/security considerations for future utilization.
  • Supports and troubleshoots software systems as required, optimizes performance, resolves problems, and provides follow-up on all issues and solutions.
  • Completes comprehensive unit testing on all developed web application.

Minimum requirements:

  • Clear and conceptual thinking ability is a plus.
  • Detail-oriented and work effectively under pressure while meeting all applicable deadlines.
  • Must be able to work independently and productively with minimum supervision.
  • Online portfolio that showcases Business-to-Consumer (B2C) examples.
  • Well versed and highly skilled in DOM Script Prototyping and JavaScript Libraries (JQuery, Prototype) and AJAX required.
  • Experienced in Object oriented JavaScript (JSON).
  • Experience in using Angular and React JavaScript libraries.
  • Mandatory: experience in latest Bootstrap, Web Services ASP.net, CSS3 and C#.
  • Highly skilled in HTML5, CSS, JavaScript, jQuery, XML, API; worked in ASP.NET web forms; and experience with MVC framework.
  • Experience with MsSQL, TFS and web services development a plus.
  • Understanding of OOP.
  • A solid working knowledge of the latest versions of Mac OS, Photoshop, Fireworks, and Illustrator.
  • Experience with web interface design and development.
  • In-depth knowledge of various scripts including unobtrusive usage techniques.
  • Proficiency in source code management practices.
  • Able to work a flexible schedule to include weekends and holidays.
Please send your resume to jobs@amawaterways.com
  • Department: Operations
  • Reports to: Fulfillment Supervisor
  • Location: Head Office (Calabasas, CA, USA)

Position Summary

This position is primarily responsible for ensuring the timely and accurate delivery of client/agency documents and promotional items. The Fulfillment Specialist is also responsible for performing a variety of tasks in the fulfillment operations including but not limited to box making, labeling, picking/packing documents, receiving, shipping, maintaining an accurate inventory, and meet or exceed productivity by performing the following duties.

Essential duties and responsibilities include the following. Other duties may be assigned.

  • Maintains quality standards as required by the management team.
  • Meets productivity requirements as required.
  • Enters inventory transactions into inventory database.
  • Performs labeling, packing, shipping customer documents according to specifications and schedule.
  • Uses computer programs designed to support various warehouse functions (receiving, shipping, etc.).
  • Supplies inventories, and assist with looking into discrepancies and taking corrective action.
  • Ensures all shipping materials are well stocked and available when needed.
  • Meets deadlines, prioritizes workloads, maintains a strong attention to detail, and works independently in a fast-paced and rapidly changing environment.
  • Attends daily (or weekly) production meeting as requested.
  • Checks initial input for accuracy and requests additional information.
  • Helps to obtain best possible delivery dates for mailed items.
  • Interacts closely with the Operations Team regarding final documentation and inventory.
  • Is proactive and self-directed in all order fulfillment functions.
  • Demonstrates sound judgment in resolving fulfillment issues.
  • Submits a daily Time Sheet detailing work execution.
  • Enters, manages, and reconciles transaction data and contracts in customer relations (CRM), accounting, inventory and trading systems.
  • Manages paper and electronic filing of key customer and supplier documentation.
  • Assists with generation of periodic reports and analysis.
  • Maintains strict control of business process and ensure compliance with relevant requirements, including preparation for annual audits.
  • Seeks method to enhance internal operations, facilitate communication and add value within the scope of responsibilities and related functions.
  • Provides consistent, high quality service in support of customer, vendor and partner relationships.
  • Performs other duties as assigned.

Other skills, abilities, qualifications, and minimum requirements:

  • Excellent organizational, leadership, interpersonal communication and computer skills
  • Clear and conceptual thinking ability is a plus.
  • Excellent judgment and discretion; ability to handle multiple priorities simultaneously, meet deadlines, and handle work-related stress is required.
  • Friendly, courteous, service-oriented, professional, outgoing, and customer service oriented.
  • Remain calm and professional in stressful situations.
  • Detail-oriented and work effectively under pressure while meeting all applicable deadlines.
  • Must be able to work independently and productively with minimum supervision.
  • Recognize problems, identify possible causes and resolve routine problems.
  • Ability to establish and maintain professional atmosphere for employees, clients and customers.

Other Qualifications:

  • Able to work a flexible schedule to include weekends.
  • At least one (1) year of experience required.
  • Data entry and ability to do basic keyboard entry and mathematics.
  • Able to adapt to changes such as new work standards and new technology platforms.
  • May require some travel on an as needed basis.
Please send your resume to jobs@amawaterways.com.
  • Department: Operations
  • Reports to: Vice President, Operations
  • Location: Head Office (Calabasas, CA, USA)

Position Summary

This position is primarily responsible for coordinating and overseeing the successful operation of one or more ships through the flow of information to Hotels, Ground Suppliers, and European Staff and internally with group and sales agents by performing the following duties.

Essential duties and responsibilities include the following. Other duties may be assigned.

  • Work to a set Calendar of tasks for day to day operations.
  • Maintains hotel blocks, releases and requests space, including extra nights and upgrades.
  • Run reports.
  • Creates accurate manifests to convey appropriate cruise information and sends to necessary suppliers, utilizing the reservation system.
  • Confirms services with ground suppliers through monthly updating of passenger numbers.
  • Maintains costing sheets per departure for costing control.
  • Generates, compiles, packages and sends customer final documents.
  • Works with the Group Department to ensure all groups run smoothly.
  • Coordinates any requests for custom services, in a timely manner and quote pricing to the end-user.
  • Answers operations questions from Group and FIT Departments.
  • Works with the Air Department to ensure air tickets are issued in time and accurately.
  • Negotiates with suppliers for contracted and custom services.

Expected Standards:

  • Quality control through the accurate reporting of data to suppliers – either confirming services and passenger numbers or through accurate information on manifests and emails.
  • Control costs through managing confirmed services.

Other skills, abilities, qualifications, and minimum requirements:

  • Excellent organizational, leadership, interpersonal communication and computer skills.
  • Clear and conceptual thinking ability is a plus.
  • Excellent judgment and discretion; ability to handle multiple priorities simultaneously, meet deadlines, and handle work-related stress is required.
  • Friendly, courteous, service-oriented, professional, outgoing, and customer service oriented.
  • Remain calm and professional in stressful situations.
  • Detail-oriented and work effectively under pressure while meeting all applicable deadlines.
  • Must be able to work independently and productively with minimum supervision.
  • Recognize problems, identify possible causes and resolve routine problems.
  • Ability to establish and maintain professional atmosphere for employees, clients, and customers.

Other Qualifications:

  • Operations (cruise) experience required.
  • Knowledge of geography is helpful.
  • At least one (1) year of experience required.
  • Ability to analyze the risk, benefit, and impact of decisions on the present and future business environment prior to taking action.
  • Ability to look at situations from several points of view.
  • Advanced spreadsheet and computer skills.
  • Ability to work with internal and external senior level executives.
  • Demonstrable competence in team building, development of objectives and goals, and goal accomplishment.
  • Exceptionally strong leadership and management capabilities.
Please send your resume to jobs@amawaterways.com.

Required Qualifications:

  • Experience in leading large tour groups
  • Extensive travel experience within Europe
  • Dynamic, patient, warm personality and positive outlook
  • Team-player
  • Knowledge of European history, architecture, and cultures
  • Fluency in English, basic knowledge of French is a plus
  • Fluency in Spanish or Portuguese
  • Ability to work in a high-paced environment
  • Excellent communication and public speaking skills
Please send your application in English to HRBasel@AmaWaterways.com.

The main task of our docks and locks specialist consists of obtaining new river docking locations through construction of new docks or purchase of existing docks. Other tasks will be assigned.

Required Qualifications:

  • Extensive knowledge of European river cruise ports and destinations
  • Ability to travel as necessary throughout Europe as required
  • Proven experience in the nautical field of river cruising
  • Fluency in English and German oral and writing, French is a plus
  • Excellent organizational, interpersonal communication and computer skills
  • Detail-oriented and work effectively under pressure while meeting all applicable deadlines
  • Must be able to work independently and productively with minimum supervision
  • Ability to work with commitment in a team environment
Please send your application in English to HRBasel@AmaWaterways.com.
  • Location: Basel, Switzerland office

Essential duties and responsibilities include the following. Other duties may be assigned

  • Acts as a virtual concierge for guests traveling on a current cruise or booked on a future cruise.
  • Creates and maintains concierge books for each destination and port, including information about local features such as shopping, dining, nightlife, and recreational destinations.
  • Makes travel arrangements and reservations for guests, and obtaining tickets for events.
  • Fulfills unusual requests such as searching for hard-to-find items and arranges for exotic services.
  • Helps guests with lost luggage and interfacing with airline companies.
  • Oversees lost and found items.
  • Performs office duties on a temporary basis when needed.

Requirements

  • Passion for personalized service and ability to manage difficult or emotional customer situations.
  • Excellent organizational, interpersonal communication and computer skills.
  • Friendly, courteous, patient, dynamic, professional, outgoing, and customer service oriented.
  • Ability to remain calm and professional in stressful situations.
  • Detail-oriented and work effectively under pressure while meeting all applicable deadlines.
  • Must be able to work independently and productively with minimum supervision.
  • Ability to work with commitment in a team environment.
  • Fluent in English and German both written and verbal communication.
Please send your resume to HRBasel@AmaWaterways.com.
  • Location: Basel, Switzerland office

Essential duties and responsibilities include the following. Other duties may be assigned

  • Oversees the operations aboard AmaWaterways vessels, including shore excursions.

Requirements

  • Extensive knowledge of European river cruise ports and destinations.
  • Fluent in English, German is a plus.
  • Ability and willingness to work on a flexible schedule.
  • Experience in crisis management.
  • Ability to work in a fast-paced, high-volume environment.
  • Ability and willingness to travel.
  • Excellent writing and communication skills.
  • Ability to work with commitment in a team environment.
Please send your resume to HRBasel@AmaWaterways.com.

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