Quantcast

Employment Opportunities

Are you seeking a position with an organization that truly acts in accordance with its values and demonstrates them each day through personal commitment and leadership? At AmaWaterways, our values drive how we work and why we achieve so much together.

USA AVAILABLE POSITION:

EUROPE AVAILABLE POSITION:

  • Department: Marketing
  • Reports to: Marketing Communications Manager
  • Location: Head Office (Calabasas, CA, USA)

Duties and responsibilities include, but are not limited to the following:

  • Assists in the development and execution of consumer and trade advertising programs including maintenance of master calendar, content collaboration, proofreading, trafficking production, and file delivery and/or printing.
  • Contributes to social media marketing efforts by maintaining editorial calendar, assisting with content creation and deployment, monitoring and engaging on brand social media channels, providing input on best practices for execution of social media campaigns, and preparing and distributing basic reports.
  • Participates in regular status calls with public relations agencies and provides assistance with press material and media booking requests.
  • Supports the development and implementation of brand loyalty program.
  • Contributes to ongoing and new marketing campaigns and strategies.
  • Uses organizational skills to maintain calendar of important events and projects.
  • Effectively coordinates the development, design, approval, production, and distribution of marketing materials in partnership with the creative design team.
  • Updates marketing materials using Adobe InDesign, Photoshop, and other applicable software.
  • Writes copy for marketing or sales materials based on provided information.
  • Monitors, maintains, and updates website content.
  • Communicates with internal departments and external contacts as needed.
  • Continuously develops and maintains product knowledge.
  • Completes other ad hoc projects as needed.

Required Qualifications:

  • Four-year degree in Marketing, Communications, or related field.
  • Minimum two years of experience in Marketing or a related role.
  • Proficient in Microsoft Office.
  • Strong written and verbal communication skills.
  • Ability to prioritize and balance multiple projects simultaneously.
  • Excellent attention to detail.
  • Experience in developing content for public brand social media channels and website maintenance or content management system (CMS) a plus.
  • Travel industry experience a plus.
Please send your resume to jobs@amawaterways.com.
  • Department: Marketing
  • Reports to: Sr. Marketing Manager
  • Location: Head Office (Calabasas, CA, USA)

Duties and responsibilities include, but are not limited to the following:

  • Assists in the development and execution of consumer and trade advertising programs including maintenance of master calendar, content collaboration, proofreading, trafficking production, and file delivery and/or printing.
  • Assists in the development and execution of flyers and e-blasts to communicate promotional offers and programs to all or select clients (internal and external).
  • Assists in the development of promotional offers, monitors product inventory, ensures offers are communicated through the proper channels and analyzes results.
  • Collaborates with internal Sales Team and travel agencies to execute requests for images, videos, promotional offers and other marketing related content.
  • Monitors, maintains and updates website content.
  • Develops and executes comprehensive marketing plans and programs, both short and long range, to support sales and revenue objectives of organization.
  • Researches, analyzes, and monitors competitive activity.
  • Ensures effective control of marketing results, and takes corrective action to guarantee achievement of marketing objectives fall within designated budgets.
  • Conducts marketing surveys on current and new product concepts, and provides feedback for future project development.
  • Guides preparation of marketing activity reports and presents to management.
  • Establishes and maintains a consistent corporate image throughout all product lines, promotional materials, and events.
  • Maintains inventory of all marketing materials across multiple warehouses; ensures materials are up-to-date with adequate inventory.
  • Coordinates daily fulfillment requests for tradeshows and other events; reviews shipping cost; ensures materials arrive by set deadline.
  • Sources print and mailing proposals for various projects.
  • Continuously develops and maintains product knowledge.
  • Completes other ad hoc projects as needed.

Required Qualifications:

  • Four-year degree in Marketing, Communications, or related field.
  • Marketing experience and knowledge a plus.
  • Strong written and verbal communication skills.
  • Proficient in Adobe InDesign.
  • Proficiency in other Adobe Creative Suite applications a plus.
  • Proficient in Microsoft Office, specifically Excel and PowerPoint.
  • Excellent attention to detail and can multi-task in a fast-paced environment.
  • Experience working with fulfillment centers and knowledge of shipping – United Parcel Service (UPS), United Postal Service (USPS), etc.
  • Must be able to package shipments and lift heavy cartons.
  • Sales support experience a plus.
  • Travel industry a plus.
Please send your resume to jobs@amawaterways.com.
  • Department: Marketing
  • Reports to: Sr. Marketing Manager
  • Location: Head Office (Calabasas, CA, USA)

Duties and responsibilities include, but are not limited to the following:

  • Monitors and updates all website content, including copy, images, banners, and video assets.
  • Thinks creatively to generate ideas and visuals for new website content.
  • Tests website functionality and presentation across different browsers and devices, and suggests usability improvements.
  • Effectively troubleshoots website content issues.
  • Provides competitive insights by monitoring, capturing, analyzing, and understanding industry digital marketing efforts.
  • Writes copy for digital media based on input from management.
  • Utilizes Adobe Creative Suite to produce digital assets like images, banners, etc.
  • Masters and makes suggestions to improve proprietary website content management system.
  • Uses organization skills to maintain calendar of requested projects and deadlines.
  • Develops and maintains product knowledge.
  • Completes other ad hoc projects as needed.

Required Qualifications:

  • Four-year degree in Marketing, Communications, or related field.
  • Minimum two years of experience in digital marketing or a related role.
  • Proficient in Adobe Creative Suite.
  • Proficient in Microsoft Office.
  • Strong written and verbal communication skills.
  • Excellent attention to detail.
  • Experience with hypertext markup language (HTML) and other front-end design tools a plus.
  • Experience with content management system (CMS) software a plus.
Please send your resume to jobs@amawaterways.com.
  • Department: Operations
  • Reports to: Fulfillment Supervisor
  • Location: Head Office (Calabasas, CA, USA)

Position Summary

This position is primarily responsible for ensuring the timely and accurate delivery of client/agency documents and promotional items. The Fulfillment Specialist is also responsible for performing a variety of tasks in the fulfillment operations including but not limited to box making, labeling, picking/packing documents, receiving, shipping, maintaining an accurate inventory, and meet or exceed productivity by performing the following duties.

Essential duties and responsibilities include the following. Other duties may be assigned.

  • Maintains quality standards as required by the management team.
  • Meets productivity requirements as required.
  • Enters inventory transactions into inventory database.
  • Performs labeling, packing, shipping customer documents according to specifications and schedule.
  • Uses computer programs designed to support various warehouse functions (receiving, shipping, etc.).
  • Supplies inventories, and assist with looking into discrepancies and taking corrective action.
  • Ensures all shipping materials are well stocked and available when needed.
  • Meets deadlines, prioritizes workloads, maintains a strong attention to detail, and works independently in a fast-paced and rapidly changing environment.
  • Attends daily (or weekly) production meeting as requested.
  • Checks initial input for accuracy and requests additional information.
  • Helps to obtain best possible delivery dates for mailed items.
  • Interacts closely with the Operations Team regarding final documentation and inventory.
  • Is proactive and self-directed in all order fulfillment functions.
  • Demonstrates sound judgment in resolving fulfillment issues.
  • Submits a daily Time Sheet detailing work execution.
  • Enters, manages, and reconciles transaction data and contracts in customer relations (CRM), accounting, inventory and trading systems.
  • Manages paper and electronic filing of key customer and supplier documentation.
  • Assists with generation of periodic reports and analysis.
  • Maintains strict control of business process and ensure compliance with relevant requirements, including preparation for annual audits.
  • Seeks method to enhance internal operations, facilitate communication and add value within the scope of responsibilities and related functions.
  • Provides consistent, high quality service in support of customer, vendor and partner relationships.
  • Performs other duties as assigned.

Other skills, abilities, qualifications, and minimum requirements:

  • Excellent organizational, leadership, interpersonal communication and computer skills
  • Clear and conceptual thinking ability is a plus.
  • Excellent judgment and discretion; ability to handle multiple priorities simultaneously, meet deadlines, and handle work-related stress is required.
  • Friendly, courteous, service-oriented, professional, outgoing, and customer service oriented.
  • Remain calm and professional in stressful situations.
  • Detail-oriented and work effectively under pressure while meeting all applicable deadlines.
  • Must be able to work independently and productively with minimum supervision.
  • Recognize problems, identify possible causes and resolve routine problems.
  • Ability to establish and maintain professional atmosphere for employees, clients and customers.

Other Qualifications:

  • Able to work a flexible schedule to include weekends.
  • At least one (1) year of experience required.
  • Data entry and ability to do basic keyboard entry and mathematics.
  • Able to adapt to changes such as new work standards and new technology platforms.
  • May require some travel on an as needed basis.
Please send your resume to jobs@amawaterways.com.
  • Department: Air
  • Reports to: Director, Air Development
  • Location: Head Office (Calabasas, CA, USA)

Position Summary
This position is primarily responsible for booking the lowest and the most convenient air ticket for all of AmaWaterways’ programs, running assigned daily reports, ensuring that all additional air charges are accurate and correctly reflected on invoice, and communicating in a timely manner with the Director and Reservation staff by performing the following duties.

Essential duties and responsibilities include the following. Other duties may be assigned.

  • Secures air using airline block space or free sell and adheres to all cost guidelines.
  • Works assigned sailings for airline schedule changes, booking and ticketing.
  • Monitors air travel reservations for accuracy and cost guidelines and adjust as needed for changes, cancels and final ticketing.
  • Interacts with internal departments and customers as necessary for coordination of air reservations.
  • Assists with interrupted services in instances of trip delay, weather, and delayed ship.
  • Oversees air deviations including requests for specific airlines, flights and dates.
  • Assists with corporate, crew booking and ticketing when necessary.
  • Generates air tickets.
  • Researches and resolve debit memo issues.
  • Oversees ticket refunds and lost ticket applications.
  • Assists with training co-workers.
  • Assists with other duties assigned by Supervisor, Director or Vice President.

Other skills, abilities, qualifications, and minimum requirements:

  • Excellent organizational, leadership, interpersonal communication and computer skills.
  • Clear and conceptual thinking ability is a plus.
  • Excellent judgment and discretion; ability to handle multiple priorities simultaneously, meet deadlines, and handle work-related stress is required.
  • Friendly, courteous, service-oriented, professional, outgoing, and customer service oriented.
  • Remain calm and professional in stressful situations.
  • Detail-oriented and work effectively under pressure while meeting all applicable deadlines.
  • Must be able to work independently and productively with minimum supervision.
  • Recognize problems, identify possible causes and resolve routine problems.
  • Ability to establish and maintain professional atmosphere for employees, clients and customers.
  • Able to work a flexible schedule including weekends.
  • At least two years experience preferred.
  • Knowledge of world geography.
  • Familiar with airline policies and procedures.
  • Knowledge of CRS, Printers, Basic understanding of ARC / International Association of Travel Agents Network (IATAN).

Specialized Equipment:

  • CRS and I/I printer functions.
Please send your resume to jobs@amawaterways.com.
  • Department: Operations
  • Reports to: Vice President, Operations
  • Location: Head Office (Calabasas, CA, USA)

Position Summary

This position is primarily responsible for coordinating and overseeing the successful operation of one or more ships through the flow of information to Hotels, Ground Suppliers, and European Staff and internally with group and sales agents by performing the following duties.

Essential duties and responsibilities include the following. Other duties may be assigned.

  • Work to a set Calendar of tasks for day to day operations.
  • Maintains hotel blocks, releases and requests space, including extra nights and upgrades.
  • Run reports.
  • Creates accurate manifests to convey appropriate cruise information and sends to necessary suppliers, utilizing the reservation system.
  • Confirms services with ground suppliers through monthly updating of passenger numbers.
  • Maintains costing sheets per departure for costing control.
  • Generates, compiles, packages and sends customer final documents.
  • Works with the Group Department to ensure all groups run smoothly.
  • Coordinates any requests for custom services, in a timely manner and quote pricing to the end-user.
  • Answers operations questions from Group and FIT Departments.
  • Works with the Air Department to ensure air tickets are issued in time and accurately.
  • Negotiates with suppliers for contracted and custom services.

Expected Standards:

  • Quality control through the accurate reporting of data to suppliers – either confirming services and passenger numbers or through accurate information on manifests and emails.
  • Control costs through managing confirmed services.

Other skills, abilities, qualifications, and minimum requirements:

  • Excellent organizational, leadership, interpersonal communication and computer skills.
  • Clear and conceptual thinking ability is a plus.
  • Excellent judgment and discretion; ability to handle multiple priorities simultaneously, meet deadlines, and handle work-related stress is required.
  • Friendly, courteous, service-oriented, professional, outgoing, and customer service oriented.
  • Remain calm and professional in stressful situations.
  • Detail-oriented and work effectively under pressure while meeting all applicable deadlines.
  • Must be able to work independently and productively with minimum supervision.
  • Recognize problems, identify possible causes and resolve routine problems.
  • Ability to establish and maintain professional atmosphere for employees, clients, and customers.

Other Qualifications:

  • Operations (cruise) experience required.
  • Knowledge of geography is helpful.
  • At least one (1) year of experience required.
  • Ability to analyze the risk, benefit, and impact of decisions on the present and future business environment prior to taking action.
  • Ability to look at situations from several points of view.
  • Advanced spreadsheet and computer skills.
  • Ability to work with internal and external senior level executives.
  • Demonstrable competence in team building, development of objectives and goals, and goal accomplishment.
  • Exceptionally strong leadership and management capabilities.
Please send your resume to jobs@amawaterways.com.

Required Qualifications:

  • Experience in leading large tour groups
  • Extensive travel experience within Europe
  • Dynamic, patient, warm personality and positive outlook
  • Team-player
  • Knowledge of European history, architecture, and cultures
  • Fluency in English, basic knowledge of French is a plus
  • Fluency in Spanish or Portuguese
  • Ability to work in a high-paced environment
  • Excellent communication and public speaking skills
Please send your application in English to HRBasel@AmaWaterways.com.

The main task of our docks and locks specialist consists of obtaining new river docking locations through construction of new docks or purchase of existing docks. Other tasks will be assigned.

Required Qualifications:

  • Extensive knowledge of European river cruise ports and destinations
  • Ability to travel as necessary throughout Europe as required
  • Proven experience in the nautical field of river cruising
  • Fluency in English and German oral and writing, French is a plus
  • Excellent organizational, interpersonal communication and computer skills
  • Detail-oriented and work effectively under pressure while meeting all applicable deadlines
  • Must be able to work independently and productively with minimum supervision
  • Ability to work with commitment in a team environment
Please send your application in English to HRBasel@AmaWaterways.com.

Experience More Connections

Welcome to the grand cosmopolitan city of Budapest – long a center of great beauty, elegance and sophistication.
Read more
“If I had never come here, I would have regretted it.” So said Empress Maria Theresa, in describing Melk Abbey.
Read more
Painter, printmaker, theorist: Nuremberg’s most famous artist-in-residence was Renaissance master Albrecht Dürer (1471-1528).
Read more